Terms and Conditions

Welcome to Venica LLC. These Terms and Conditions govern your use of our website, venicadiy.com, and your purchase of products from us. By accessing our website, placing an order, or using our services, you agree to be bound by these Terms and Conditions. Please read them carefully before making any purchase.

At Venica LLC, we are committed to transparency, fairness, and providing you with a clear understanding of your rights and obligations when you shop with us. These Terms and Conditions are designed to protect both you and us, ensuring a positive and trustworthy shopping experience for everyone.

1. Acceptance of Terms

By using our website, placing an order, or otherwise engaging with Venica LLC, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy, Shipping Policy, and Return Policy. If you do not agree to these terms, please do not use our website or purchase our products.

We reserve the right to update, modify, or revise these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on this page. Your continued use of our website following the posting of changes constitutes your acceptance of those changes. We encourage you to review these Terms and Conditions periodically to stay informed.

2. Company Information

Venica LLC is a company registered in the state of Missouri, United States. Our business details are as follows:

  • Company Name: Venica LLC

  • Address: 117 S Lexington Street Ste 100, Harrisonville, MO 64701

  • Email: clearsky28c@gmail.com

  • Phone: (+84) 386609816

  • Website: venicadiy.com

Our products are sold primarily to customers in the United States, but we also serve international customers. By placing an order with us, you agree to comply with all applicable laws and regulations of your jurisdiction.

3. Use of Our Website

Eligibility

You must be at least 18 years old to place an order on our website. By using our website and making a purchase, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into a binding agreement.

Account Registration

While you may browse our website without creating an account, you may be required to create an account to place an order. When creating an account, you agree to provide accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Permitted Use

You agree to use our website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict or inhibit anyone else’s use and enjoyment of our website. Prohibited activities include, but are not limited to:

  • Attempting to gain unauthorized access to our systems or data.

  • Transmitting viruses, malware, or other harmful code.

  • Engaging in fraudulent or deceptive activities.

  • Violating any applicable laws or regulations.

  • Interfering with the proper functioning of our website.

  • Using our website to harvest or collect personal information of other users.

Intellectual Property

All content on our website, including text, images, graphics, logos, product descriptions, and software, is the property of Venica LLC or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on our website without our prior written consent.

4. Products and Descriptions

Product Information

We strive to provide accurate and detailed descriptions of all products sold on our website. However, we do not warrant that product descriptions, images, or other content on our website are entirely error-free, complete, or current. Product colors may vary slightly due to different monitor settings and lighting conditions.

Product Specifications

All product specifications, including dimensions, weights, materials, and quantities, are provided for informational purposes only. While we make every effort to ensure accuracy, slight variations may occur due to the handmade nature of many of our products, particularly our paper mache items. These variations are normal and add to the unique character of each product.

Pricing

All prices listed on our website are in United States Dollars (USD) and are subject to change without notice. We make every effort to ensure that prices are accurate at the time of publication. However, in the event of a pricing error, we reserve the right to cancel any orders placed for the incorrectly priced item.

Availability

Product availability is subject to change without notice. While we strive to maintain accurate inventory levels, there may be instances where a product you have ordered is out of stock. In such cases, we will contact you to offer a substitute, a refund, or store credit.

5. Orders and Payment

Order Acceptance

Your submission of an order constitutes an offer to purchase products from Venica LLC. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, pricing errors, suspected fraud, or violations of these Terms and Conditions.

Order Confirmation

Upon placing an order, you will receive an email confirming receipt of your order. This email does not constitute acceptance of your order. Acceptance occurs when we process your payment and ship your order.

Payment Processing

We use Stripe as our payment processing partner. By placing an order, you authorize us to charge your selected payment method for the total amount of your order, including any applicable taxes and shipping fees.

Payment Methods

We accept the following payment methods:

  • All major credit and debit cards (Visa, Mastercard, American Express, Discover, Diners Club, JCB)

  • Apple Pay

  • Google Pay

Payment Security

All payment transactions are processed securely through Stripe, a Level 1 PCI DSS compliant payment processor. Your payment information is encrypted and protected using industry-standard SSL/TLS technology. We do not store your full credit card details on our servers.

Order Changes and Cancellations

If you need to modify or cancel your order, please contact us as soon as possible. We will make every effort to accommodate your request. However, once an order has entered the fulfillment process, we may not be able to make changes. Please refer to our Refund and Return Policy for more information.

6. Pricing and Taxes

Pricing

All prices are quoted in United States Dollars (USD). We reserve the right to change prices at any time without prior notice. Prices displayed on our website at the time of your order will be honored for that order, subject to the accuracy of the listing.

Taxes

Applicable sales taxes will be calculated during checkout based on your shipping address and the applicable tax laws of your state or jurisdiction. For international orders, you are responsible for any customs duties, import taxes, or other fees that may be levied by your country’s customs authorities.

Shipping Charges

Shipping charges are calculated based on the weight, dimensions, and destination of your order. The total shipping cost will be displayed during checkout before you complete your purchase.

7. Shipping and Delivery

Domestic Shipping

We ship to all 50 states in the United States. Shipping options and delivery times vary based on the shipping method selected at checkout. Estimated delivery times are provided for guidance only and are not guaranteed.

International Shipping

We ship to a growing number of countries worldwide. International shipping times vary based on the destination and customs processing. Please note that international shipments may be subject to delays due to customs inspections.

Shipping Costs

Shipping costs are calculated based on the weight, dimensions, and destination of your order. You will see the total shipping cost during checkout before you complete your purchase.

Risk of Loss

All products are shipped using reputable carriers. The risk of loss and title for products passes to you upon delivery to the carrier. We are not responsible for lost, stolen, or damaged packages once they have been handed to the carrier.

Delivery Delays

While we strive to deliver all orders on time, we are not responsible for delays caused by factors beyond our control, including but not limited to weather, carrier delays, customs processing, or other unforeseen circumstances.

Incorrect Shipping Address

It is your responsibility to provide accurate shipping information at the time of checkout. If a package is returned to us due to an incorrect or incomplete shipping address, you will be responsible for any additional shipping costs to resend the package.

8. Returns and Refunds

Our return and refund policies are outlined in detail in our Refund and Return Policy. By placing an order with us, you agree to the terms of that policy.

Summary of Key Points

  • 30-Day Return Window – Most items may be returned within 30 days of delivery.

  • Condition Requirements – Returned items must be unused, in original packaging, and in resalable condition.

  • Return Shipping – You are responsible for return shipping costs unless the return is due to our error.

  • Damaged or Defective Items – We will provide a full refund, replacement, or store credit at no additional cost to you.

  • Non-Returnable Items – Custom products, digital downloads, and final sale items are generally not returnable.

Please refer to our Refund and Return Policy for complete details.

9. Intellectual Property Rights

All content on our website, including but not limited to product images, descriptions, logos, graphics, text, and software, is the exclusive property of Venica LLC or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.

Trademarks

The name “Venica LLC” and our logo are trademarks of Venica LLC. You may not use these trademarks without our prior written consent.

Copyright

All content on our website is copyrighted. You may not reproduce, distribute, display, or create derivative works from any content on our website without our prior written consent.

User-Generated Content

By submitting content to our website, including reviews, comments, or other user-generated content, you grant Venica LLC a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You also grant us the right to use your name and other identifying information in connection with your content.

10. User Conduct and Prohibited Activities

When using our website, you agree to comply with all applicable laws and regulations and to refrain from engaging in any of the following prohibited activities:

Prohibited Activities

  • Fraudulent Behavior – Using false information, impersonating another person, or engaging in any deceptive or fraudulent activity.

  • Unauthorized Access – Attempting to gain unauthorized access to our systems, servers, or data.

  • Interference – Interfering with the proper functioning of our website, including introducing viruses, malware, or other harmful code.

  • Harassment – Harassing, threatening, or intimidating other users or our employees.

  • Misuse of Content – Using our content without permission, including copying, distributing, or reproducing our content for commercial purposes.

  • Illegal Activities – Using our website for any illegal purpose or in violation of any applicable law.

Consequences of Violations

We reserve the right to terminate your access to our website and cancel any pending orders if we determine, in our sole discretion, that you have violated these Terms and Conditions or engaged in any prohibited activity.

11. Disclaimer of Warranties

“As Is” Basis

Our website and products are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Venica LLC makes no representations or warranties of any kind, express or implied, regarding the operation of our website, the content, information, or materials on our website, or the products we sell.

No Warranties

We do not warrant that our website will be uninterrupted, secure, or error-free. We do not warrant that product descriptions, images, or other content on our website are accurate, complete, reliable, or current.

Limitation of Warranties

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Venica LLC, its directors, officers, employees, affiliates, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, or goodwill, arising out of or in connection with your use of our website or the purchase of our products.

Scope of Liability

Our total liability to you for any claim arising out of or relating to these Terms and Conditions or your use of our website or products shall not exceed the total amount you paid to us for the product(s) giving rise to the claim.

Jurisdictional Limitations

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, our liability shall be limited to the fullest extent permitted by law.

13. Indemnification

You agree to indemnify, defend, and hold harmless Venica LLC, its directors, officers, employees, affiliates, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:

  • Your use of our website.

  • Your violation of these Terms and Conditions.

  • Your violation of any applicable laws or regulations.

  • Your infringement of any third-party rights, including intellectual property rights.

  • Any content you submit to our website.

14. Third-Party Links

Our website may contain links to third-party websites that are not owned or controlled by Venica LLC. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites. By using our website, you acknowledge and agree that we are not responsible for the availability, accuracy, or content of such external sites.

External Links

Links to third-party websites are provided for your convenience only. Their inclusion does not imply endorsement or recommendation by Venica LLC. We encourage you to review the terms and conditions and privacy policies of any third-party websites you visit.

15. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your personal information. By using our website and placing an order, you consent to our collection and use of your information as described in our Privacy Policy.

16. Force Majeure

Venica LLC shall not be liable for any delay or failure to perform its obligations under these Terms and Conditions if such delay or failure is caused by events beyond our reasonable control, including but not limited to:

  • Natural disasters (earthquakes, floods, hurricanes, etc.)

  • Acts of war, terrorism, or civil unrest.

  • Government actions or regulations.

  • Labor disputes or strikes.

  • Supply chain disruptions.

  • Technical failures or internet outages.

  • Pandemics or other public health emergencies.

In the event of a force majeure event, we will make reasonable efforts to mitigate the effects and fulfill our obligations as soon as practicable.

17. Governing Law and Dispute Resolution

Governing Law

These Terms and Conditions and any disputes arising out of or relating to them shall be governed by and construed in accordance with the laws of the State of Missouri, United States, without regard to its conflict of law provisions.

Dispute Resolution

Any dispute, claim, or controversy arising out of or relating to these Terms and Conditions or your use of our website or products shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

Arbitration Process

  • The arbitration shall take place in Harrisonville, Missouri.

  • The arbitration shall be conducted by a single arbitrator.

  • The arbitrator’s decision shall be final and binding.

  • Each party shall bear its own costs and expenses, unless the arbitrator determines otherwise.

Exceptions

You may bring claims in small claims court if they qualify, and you may also bring claims for injunctive relief in a court of competent jurisdiction.

Class Action Waiver

You agree that any arbitration or legal proceeding shall be conducted on an individual basis and not as a class action, class arbitration, or representative action. You may not combine your claim with the claims of others.

18. Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a provision that most closely reflects the original intent of the parties.

19. Waiver

Our failure to enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms and Conditions must be in writing and signed by an authorized representative of Venica LLC.

20. Entire Agreement

These Terms and Conditions, together with our Privacy Policy, Shipping Policy, and Refund and Return Policy, constitute the entire agreement between you and Venica LLC regarding your use of our website and purchase of our products. They supersede all prior or contemporaneous agreements, representations, warranties, and understandings, whether written or oral.

21. Communications

By placing an order with us, you consent to receive communications from Venica LLC electronically. We may communicate with you by email, through our website, or by other electronic means. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Marketing Communications

If you opt in to receive marketing communications from us, we may send you promotional emails about new products, special offers, and other information we think you may find interesting. You may opt out of receiving marketing communications at any time by following the unsubscribe instructions in the email or by contacting us.

22. Customer Responsibilities

Accurate Information

You are responsible for providing accurate, complete, and current information when placing an order, including your shipping address, billing address, and payment details. Failure to provide accurate information may result in delays, failed delivery, or order cancellation.

Compliance with Laws

You are responsible for ensuring that your use of our website and purchase of our products complies with all applicable laws, regulations, and customs requirements in your jurisdiction.

Age Restriction

You must be at least 18 years old to place an order. By placing an order, you confirm that you are at least 18 years old.

23. Wholesale Orders

If you are placing a wholesale order with Venica LLC, additional terms and conditions may apply. Please contact us for more information about wholesale pricing and terms.

Minimum Order Quantities

Wholesale orders may be subject to minimum order quantity requirements.

Pricing

Wholesale pricing is available upon request. Please contact us for a custom quote.

Payment Terms

Wholesale orders may be subject to different payment terms. These will be agreed upon at the time of order placement.

24. Export Control

Our products are intended for sale within the United States and other countries where we ship. You are responsible for complying with all applicable export control laws and regulations of your jurisdiction. We reserve the right to refuse orders from or ship to certain countries if required by law or regulation.

25. Survival

All provisions of these Terms and Conditions that by their nature should survive termination, including but not limited to intellectual property provisions, warranties, limitations of liability, indemnification, and governing law, shall survive the termination of these Terms and Conditions.

26. Assignment

You may not assign or transfer your rights or obligations under these Terms and Conditions without our prior written consent. We may assign or transfer our rights and obligations under these Terms and Conditions without restriction.

27. No Agency

These Terms and Conditions do not create any agency, partnership, joint venture, employer-employee, or franchisor-franchisee relationship between you and Venica LLC.

28. Headings

The headings used in these Terms and Conditions are for convenience only and do not affect the interpretation of any provision.

29. Modifications

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on this page. Your continued use of our website following the posting of changes constitutes your acceptance of those changes.

Notification of Changes

We encourage you to review these Terms and Conditions periodically. If we make material changes to these Terms and Conditions, we will notify you by posting a prominent notice on our website or by sending you an email.

30. Contact Information

If you have any questions, concerns, or comments about these Terms and Conditions, please contact us:

  • Email: clearsky28c@gmail.com

  • Phone: (+84) 386609816

  • Address: 117 S Lexington Street Ste 100, Harrisonville, MO 64701

We aim to respond to all inquiries within 24 hours during business days.

31. Conclusion: Thank You for Choosing Venica LLC

We appreciate your trust in Venica LLC and your decision to shop with us. Our Terms and Conditions are designed to ensure a fair, transparent, and secure experience for everyone. We encourage you to read them carefully and to reach out to us with any questions or concerns.

At Venica LLC, we are committed to your satisfaction and to building a lasting relationship with you. Thank you for being part of our community. We look forward to serving you and helping you bring your creative visions to life.

Venica LLC – Where Creativity Begins.